Terms & Conditions

Creative Package McKahan / CPM Digital is a marketing agency based in Orange County, California. CPM provides traditional media, grassroots and event marketing, consulting, custom creative, co-op and compliance support, social media, reputation management, email marketing, video production, SEO/SEM, digital advertising, website, CRM, analytics, and related marketing services.

CPM operates through this website and other channels. References to "CPM," "we," "us," and "our" refer to Creative Package McKahan and CPM Digital collectively.

By accessing, using, or browsing our website ("Site"), or by contacting us, submitting any form, or opting in to receive communications, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree to these Terms in their entirety, you must not access or use the Site. We reserve the right to refuse service to anyone for any reason at any time.

These Terms apply to all visitors, users, clients, and others who access or use the Site.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You may not use the website to submit false information, interfere with website operation, attempt unauthorized access, or engage in fraudulent, abusive, or harmful activity.

You may not use any automated means, including robots, spiders, or data mining techniques, to access, monitor, or copy any part of the Site without our prior written consent.

You may not attempt to interfere with the proper working of the Site or any transaction conducted on the Site.

Information on our website is provided for general business and informational purposes only. It does not constitute professional advice, and should not be relied upon as a substitute for professional consultation.

Specific services, pricing, deliverables, timelines, responsibilities, and payment terms are governed by separate written agreements, proposals, statements of work, insertion orders, or invoices.

CPM reserves the right to modify, discontinue, or change any service at any time without notice.

By providing your mobile phone number and opting in, you agree to receive text messages from Creative Package McKahan / CPM Digital.

Messages may include: responses to inquiries, appointment scheduling, meeting reminders, follow-up communications, onboarding requests, website project updates, marketing service updates, campaign updates, reporting updates, account-related communications, customer support communications, and business development or marketing-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

You may request help by replying HELP.

Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your use of our website and communications with us are also governed by our Privacy Policy, which is incorporated by reference into these Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We collect information you provide directly to us, including through forms, emails, phone calls, and text message opt-ins. This may include your name, email address, phone number, company name, and other business information.

We use your information to respond to inquiries, provide marketing services, send communications you have opted into, and improve our services.

We do not sell your personal information. We do not share mobile opt-in data or text messaging consent with any third parties or affiliates for marketing or promotional purposes.

We may use third-party service providers for website hosting, analytics, and marketing tools. These providers are contractually bound to protect your information and may not use it for their own marketing purposes.

You may request access to, correction of, or deletion of your personal information by contacting us at info@cpmckahan.com.

CPM may provide marketing, advertising, creative, website, CRM, consulting, analytics, SEO/SEM, social media, email marketing, traditional media, or related services.

While CPM works to improve performance, CPM does not guarantee specific rankings, leads, sales, revenue, traffic, impressions, clicks, conversion rates, cost per lead, market share, or other business results unless expressly agreed in writing.

Marketing results depend on numerous factors outside of CPM's control, including market conditions, competition, client participation, budget, timing, and other variables.

Clients may be responsible for providing access, approvals, brand guidelines, compliance requirements, CRM access, website access, analytics access, advertising account access, inventory feeds, creative approvals, legal disclaimers, and other materials needed to perform services.

Delays in providing access, approvals, or required information may affect project timelines and campaign performance.

Clients are responsible for the accuracy of all information and materials they provide to CPM.

CPM services may involve third-party platforms, including advertising networks, social media platforms, CRM systems, website providers, analytics tools, call tracking systems, messaging platforms, hosting providers, and other vendors.

CPM is not responsible for third-party outages, platform restrictions, account suspensions, policy changes, reporting discrepancies, tracking limitations, approval delays, rejected ads, or technical issues caused by third-party systems.

Use of third-party platforms is subject to their respective terms of service and privacy policies.

Unless otherwise agreed in writing, CPM retains rights to its pre-existing materials, processes, templates, strategies, concepts, internal methods, and proprietary work product.

Client-owned materials remain the property of the client. Final ownership of specific deliverables may be addressed in a separate written agreement.

You may not copy, reproduce, modify, distribute, or use CPM website content, creative materials, logos, service descriptions, or other intellectual property without written permission.

All content on this Site, including text, graphics, logos, images, audio clips, and software, is the property of CPM or its content suppliers and is protected by United States and international copyright laws.

Payment terms, monthly service fees, media budgets, production fees, hosting fees, consulting fees, and other charges may be governed by separate written agreements, invoices, or proposals.

Unless otherwise agreed in writing, fees paid for completed work, services rendered, media placed, or third-party costs incurred may be non-refundable.

All payments are due according to the terms specified in the applicable agreement or invoice. Late payments may be subject to interest charges or service suspension.

To the fullest extent permitted by law, CPM is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of the website, communications, services, third-party platforms, advertising campaigns, or marketing activities.

CPM's total liability to you for any and all claims arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid to CPM, if any, in the twelve (12) months preceding the claim.

You agree to indemnify and hold CPM, its officers, directors, employees, agents, and affiliates harmless from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, violation of applicable law, or materials and instructions you provide to CPM.

The Site and all content, services, and products available through the Site are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

CPM does not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

You use the Site at your own risk.

We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of CPM or another user.

Provisions of these Terms that by their nature should survive termination shall survive termination, including intellectual property, limitation of liability, indemnification, and governing law.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Orange County, California.

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed about our practices.

Creative Package McKahan / CPM Digital

26741 Portola Pkwy., Suite 1E, #430

Foothill Ranch, CA 92610

Email: info@cpmckahan.com

Website: https://cpmckahan.com/